The Transportation Department has introduced a new rule that aims to define what constitutes a “significant” delay in air travel. This new regulation will provide clarity on how airlines report delays and cancellations to passengers. According to the department, the rule will help improve transparency and ensure that consumers have a better understanding of their rights when faced with flight disruptions.
Under the new rule, a delay is considered significant if it exceeds 30 minutes beyond the originally scheduled departure or arrival time. This definition is intended to give passengers a better idea of when they can expect compensation or alternative travel arrangements from airlines. The rule will also require airlines to provide passengers with timely updates on delays and cancellations, giving travelers more information to make informed decisions about their travel plans.
This new regulation comes at a time when air travel has faced numerous disruptions due to the ongoing COVID-19 pandemic. With many flights being delayed or canceled, passengers have been left uncertain about their rights and options when faced with unexpected changes to their travel plans. The Transportation Department believes that this new rule will help address these concerns and provide passengers with greater transparency and support when dealing with flight disruptions.
Overall, the Transportation Department’s new rule aims to improve the overall travel experience for passengers by providing clear guidelines on what constitutes a significant delay and how airlines should communicate with passengers during disruptions. By setting these standards, the department hopes to ensure that travelers are better informed and supported when faced with unexpected delays or cancellations.
Source
Photo credit www.nytimes.com